Scheduling Agent

  • Proposes assignments using availability, qualifications, overtime risk, site rules, travel constraints, and historical attendance
  • Explains constraint violations and provides alternative schedules
  • Final publication can remain human-approved during early pilot phases

Voice Coverage Agent

  • Receives an approved, ranked replacement list and bounded call script
  • Identifies the company and automated nature of the call; records acceptance or decline
  • Transfers ambiguous or sensitive conversations to a person immediately
  • No fixed under-10-minute fill-time claim — pilot compares fill time to manual baseline

Compliance Agent

  • Tracks credentials, jurisdiction, expiration, training, and site eligibility
  • Blocks assignments when deterministic rules fail; escalates disputed records
  • Labor-law rules versioned by jurisdiction and reviewed by qualified counsel

Payroll Agent

  • Reconciles shifts, clock events, location evidence, pay rules, and exception codes
  • Produces a review queue — not a fraud verdict
  • Payroll submission requires explicit authorization and reversible export

Reporting Agent

  • Drafts summaries traceable to source events or marked as inference
  • High-severity incident narratives require human approval
  • Stores source record set and final approved report for audit

Billing Agent

  • Prepares invoice lines from verified hours, contract rates, and approved premiums
  • Flags aging balances; write-offs and disputes require human decision
  • Client-health signals must not use protected characteristics